American Heart Association Healthcare Quality Improvement Consultant in New York, New York


Are you ready to join an organization where you can make an extraordinary impact every day?

Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.


The American Heart Association is recruiting for a Healthcare Quality Improvement Consultant position to be responsible for managing hospital and clinic accounts throughout the 5 boroughs of NYC and Long Island.

One of the many ways we promote healthier lives is by supporting healthcare professionals' quest for continuous quality improvement. Our suite of quality programs puts up-to-date treatment guidelines, tools and resources to work in hospitals and outpatient practices across the nation. Get With The Guidelines ® (GWTG) is a program that helps ensure consistent application of the most recent scientific guidelines for heart disease and stroke. Join our Quality and Systems Improvement Team and help champion this effort! Learn more at

Join our Quality Improvement Team and help champion this effort!

In this role, the Healthcare Quality Improvement Consultant identifies, develops and manages relationships with hospitals, outpatient practices and other key stakeholders in using “ Get With The Guidelines ” to improve quality of care for heart disease and stroke patients. This person will serve as a healthcare consultant, business developer, clinical educator and account manager in securing new relationships with hospitals and outpatient practices. Additionally, this consultant will work to deepen the engagement with current customers in maximizing Get With The Guidelines within their organizations. This consultant will also work with state health departments, Emergency Medical Services (EMS), quality improvement organizations, health plans and other agencies to ensure that our quality improvement initiatives are key priorities within their organizations and communities.

This position is ideal for candidates with the expertise to:

  • Fully understand the benefits of GWTG and possess the talent to translate that knowledge into sustainable quality and process improvement within the acute care and clinic settings.

  • Implement GWTG within area hospitals and outpatient clinics. This includes working with current customers and identify and securing new customers.

  • Identify, cultivate and manage relationships with hospital accounts, and other key healthcare stakeholder activities with regards to quality improvement

  • Work with hospital and clinic teams (physicians, nurses, administration, quality improvement, EMS, etc.) on quality and process improvement initiatives, with goal of achieving improvements in quality of care delivered at each hospital and clinic served.

  • Engage and educate the medical community with regards to our initiatives (lead regional Task Forces, conduct workshops and trainings, host and present on teleconferences, etc.).

  • Build meaningful volunteer partnerships to advance the mission of the AHA.


If you want to join our mission and be a “Relentless force for a world of longer, healthier lives”, review the preferred skills we are looking for below: ( Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • MPH degree preferred or bachelor’s degree in a healthcare related field and 2 years’ experience in a hospital or clinical setting;

  • Experience in hospital quality improvement, project management, cardiovascular fields and/or research experience is highly desirable;

  • Must be results-driven, able to multi-task and manage multiple projects, prioritize efforts towards key results, possess trouble-shooting skills, have prompt follow-up on customer issues, and effectively communicate with all stakeholders.

  • Experience in customer account management and ability to build powerful partnerships in healthcare community to accomplish goals, including ability to identify and implement new opportunities for GWTG.

  • Experience with research or data analysis a plus (no experience with statistical software packages is needed (i.e. SAS or SPSS)).

  • Ability to use Microsoft products, computer software, analyze reports, learn new software applications, and maintain accurate data.

  • Must be willing to travel within required territory approximately 30% of the time, with some overnight travel and work outside standard hours, as needed.


Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.

Our Rewards & Benefits package not only gives you the total benefits you want, but also goes above and beyond with innovative programs to develop your skills – helping you grow and thrive at the American Heart Association.

If you have questions related to the salary for this position, please feel free to e-mail me at .

While we can only contact/interview those applicants deemed most qualified for the position, w e do appreciate all applicants for their interest and effort in applying. In most cases you can expect to hear from us within one week from the receipt of your completed application.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

Be sure to follow us on Twitter to see what it is like to work for the American Heart Association and why so many people enjoy #TheAHALife

EOE Minorities/Females/Protected Veterans/Persons with Disabilities

Requisition ID 2019-3958

Job Family Group Health Strategies & Programs

Job Category Health Services